Our Commitment

At Urbano Mart LLC, we’re dedicated to delivering your order quickly, safely, and efficiently. Every shipment is handled with care to ensure your products arrive in perfect condition.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time & Methods

We currently ship within the United States only.

Standard delivery typically takes 4–6 business days after dispatch, depending on your location.

Orders are shipped through trusted carriers such as USPS, UPS, or FedEx.

Once your order ships, you’ll receive an email with tracking details so you can follow your package in real time.

Shipping Charges

We offer Free Standard Shipping on all orders across the U.S.

Delays

While we do our best to meet delivery timelines, delays may occur due to factors beyond our control (e.g., weather, carrier delays, or peak-season demand). We appreciate your understanding and patience.

Wrong Address Disclaimer

Please ensure your shipping address is entered correctly at checkout. Urbano Mart LLC is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

 Order Tracking

Once your order is dispatched, you will receive an email with your tracking number and carrier link. You can also track your order anytime through our Track Order page.

Need Assistance?

If you have questions about your order or shipment, please contact our support team:

 support@urbanomartllc.com